Last updated: October 6, 2026

Cebu Property Buzz respects your privacy and is committed to handling personal information responsibly in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission.

This policy explains what information we collect through our website and related inquiries, why we collect it, how it may be used, and the choices and rights available to you.

For privacy questions or requests: email info@islandwaverealty.com.

Browse policy sections

1. About Cebu Property Buzz

Cebu Property Buzz is a real estate property discovery and information platform operated by JBA Real Estate Services, which is responsible for the personal information handled for the purposes described in this policy.

The website provides property listings, developer and project information, search tools, sample computations, real estate articles, inquiry forms, and contact or messaging options.

2. Information We Collect

Depending on the form you use and the information you choose to share, we may collect:

  • Your name, mobile or telephone number, and email address;
  • Your preferred contact method and communication preferences;
  • The property or project of interest, preferred location, budget and property requirements;
  • Your message, inquiry details, property description, and any photographs or attachments you submit;
  • A property link or reference and, where captured by the form, the source page or listing;
  • The date and time of your inquiry, how you found us, and relevant follow-up records.

Our website and its service providers may also receive technical information such as your IP address, browser and device type, pages visited, referring website, access time, and website usage or security information.

We aim to collect only information relevant and reasonably necessary for the stated purpose. Please avoid including identity documents, bank details or other sensitive information in a general inquiry unless we specifically request it through an appropriate channel. If you submit photographs or information about another person, please ensure you have the authority to share them.

3. How We Use Your Information

We may use personal information to:

  • Respond to inquiries and provide requested property information;
  • Understand your requirements and identify potentially relevant property options;
  • Assist with buying, selling, leasing or related property concerns;
  • Arrange viewings, discussions and relevant follow-up;
  • Maintain inquiry, prospect and transaction records;
  • Improve website content, usability and services;
  • Prevent fraud, abuse or misuse and maintain website security;
  • Meet applicable legal, regulatory, accounting and professional obligations.

Legal bases for processing

The applicable basis depends on the information and purpose. It may include your consent; steps you request before entering a contract or the performance of a contract; compliance with a legal obligation; or legitimate interests in responding to inquiries, maintaining business records and protecting the website, where those interests do not override your rights and freedoms.

Where processing relies on consent, that consent must be specific to the relevant purpose. You may withdraw it by contacting us. Withdrawal does not invalidate processing already lawfully carried out, and information may still need to be retained where another lawful basis applies. Sensitive personal information requires an applicable basis under the stricter rules that govern it.

Reading this policy or simply visiting the website does not, by itself, constitute consent to every use of personal information. We will not use information for an incompatible purpose without an appropriate legal basis and any notice or consent required by law.

4. Property Inquiry Information

Inquiry records may include the property or project you viewed, the source page where captured, your stated requirements, contact details and relevant follow-up history. Inquiries are handled through our website forms, email and related business records.

Submitting an inquiry does not automatically create a formal broker-client relationship, reservation or transaction.

5. How We May Contact You

We may respond through the channel you provide or select, such as phone, SMS, email, WhatsApp, Viber or another appropriate messaging service.

Communication will normally relate to your inquiry, requirements, requested assistance or relevant follow-up. Separate consent will be sought for communications where it is required. You may tell us your preferred channel or ask us to stop optional follow-up messages.

6. Sharing of Personal Information

We do not sell personal information.

Where necessary and supported by an appropriate legal basis, relevant information may be shared with property owners, developers, authorized brokers or salespersons, financial institutions, service providers, government agencies or other participants involved in your requested assistance or transaction.

Sharing is limited to information reasonably necessary for the purpose. Where consent or specific authority is required, it must be obtained before sharing. Information involving another broker, agent or professional representative will also be handled subject to applicable confidentiality, authority and representation arrangements.

7. Third-Party Service Providers

We use services that support hosting, website forms, email, security and communication. Our current website also includes:

  • Google reCAPTCHA: helps protect inquiry forms from spam and abuse;
  • Google Maps: displays location information on the contact page;
  • Meta/Facebook integrations: include the Meta Pixel and related website integrations used for advertising measurement and social features;
  • Messaging services: such as WhatsApp, Viber and Telegram, when you choose to contact us through them.

These services may receive technical or other information relevant to their operation. Depending on the service and purpose, a provider may process information on our behalf or under its own privacy terms. Hosting, email or other cloud providers may process information outside the Philippines; applicable data-protection obligations continue to apply.

You can read the Google Privacy Policy and Meta Privacy Policy for information about those providers’ practices.

8. Cookies and Similar Technologies

Cookies are small files stored by your browser. The website may use them for essential functionality, security, sessions, preferences and performance. Meta/Facebook integrations and other embedded services may also use cookies, pixels or similar technologies for usage measurement and advertising-related purposes.

These technologies may transmit information such as visited pages, browser or device details, and technical identifiers to the relevant provider. Embedded Maps, reCAPTCHA and social services may also receive technical information when they load.

The website’s current cookie notice provides information and an “Accept” option. It does not provide separate category-by-category controls. You can manage or block cookies through your browser settings, although restricting essential cookies may affect some features. Provider settings may offer additional privacy or advertising controls.

Non-essential processing that requires consent must be supported by the appropriate consent. This policy does not itself replace that requirement.

9. Website Logs and Security Data

Hosting and security systems may maintain logs containing IP addresses, browser type, access time, requested pages, errors and security events. These records support website operation, troubleshooting, security monitoring and fraud prevention.

Such information may be personal information and is handled accordingly. It is not intended to identify visitors beyond what is reasonably necessary for legitimate operational and security purposes.

10. Data Retention

Retention depends on the record and purpose:

  • Inquiry and prospect records: retained while needed to respond, provide requested assistance and maintain relevant follow-up history. Continued retention depends on whether that purpose remains necessary.
  • Transaction and professional records: retained for applicable legal, tax, accounting, regulatory and professional requirements.
  • Security and technical logs: retained for operational, security and troubleshooting needs, subject to the relevant service’s settings and applicable requirements.
  • Dispute-related records: retained where necessary to establish, exercise or defend legal rights.

When information is no longer required for a lawful purpose, it should be securely deleted or irreversibly anonymized. Archiving is still retention: archived information remains subject to access restrictions and may be kept only where a lawful retention purpose continues. Backup copies may remain until the applicable backup cycle expires.

11. Data Security

Cebu Property Buzz and JBA Real Estate Services take reasonable organizational, technical and administrative measures to protect information from unauthorized access, accidental loss, improper disclosure, alteration, misuse or destruction.

Access is limited to authorized persons or providers who need the information for legitimate purposes. However, no website, email, cloud service or electronic transmission can be guaranteed to be completely secure.

12. Your Privacy Rights

Subject to applicable legal conditions and limitations, your rights under Philippine data privacy law may include:

  • Being informed about how your information is processed;
  • Accessing your personal information;
  • Objecting to certain processing and withdrawing consent where applicable;
  • Correcting inaccurate or incomplete information;
  • Requesting erasure or blocking where applicable;
  • Data portability where applicable;
  • Claiming damages where provided by law;
  • Filing a complaint with the National Privacy Commission.

Further information is available from the National Privacy Commission’s guide to data-subject rights.

13. Access, Correction, Objection or Deletion Requests

To make a privacy request, email info@islandwaverealty.com and describe the information or inquiry concerned and the action you are requesting.

We may need to verify your identity before acting to protect your information. Please do not send identity documents in your initial message unless requested. Requests will be handled subject to applicable law, including any legitimate obligation to retain particular records.

14. Children’s Privacy

The website is intended for people dealing with real estate matters and is not specifically directed toward children. We do not knowingly seek to collect personal information from minors through property inquiry forms.

If we learn that information from a minor has been submitted without appropriate authority, we will take reasonable steps to review and address the matter. Please contact us if you have such a concern.

15. External Websites

The website may link to developers, government agencies, social platforms, maps, financing institutions and other websites. We do not control those external websites or their privacy practices. Please review the policies of third-party services you choose to use.

16. Changes to This Privacy Policy

We may update this policy when our website, systems, business processes, services or legal obligations change. The latest version will be published here with its updated date. Additional notice will be provided where a material change requires it.

17. Contact Us

Cebu Property Buzz
Operated by JBA Real Estate Services
Email: info@islandwaverealty.com
Website: www.cebupropertybuzz.com

You may also contact the National Privacy Commission if you believe your data privacy rights have been violated.